Term Conditions Page

Terms & Conditions:

  • All the products and the price is shown on the website is regularly updated by purplewaveofficial.com
  • The recipient can exchange or return their order product within 3 days from the received date. Note after 3 days no one can exchange or return their order product when its over than 3 days at all.
  • By registering at purplewaveofficial.com you are able to order us and also able to check your order status in every single moment.
  • It is the customer’s responsibility to provide the correct address and contact details of the recipient. Purple Wave is not responsible for delay in delivery or no show on delivery date and time due to wrong information in the order.
  • We may organize a delivery before the payment is made under special circumstances on special requests. The customer is bound to complete payment within 5 days in such cases. Purple Wave will contact the recipient to recover the cost of the gift is payment is not cleared within that time frame.
  • SSLCommerz is an independent company and Purple Wave is a client. We do not hold any responsibility for any changes in their policy.
  • Purple Wave does not store any payment data (like credit card number, Bkash pin number, etc.) on this site or on the server. All payments are processed by 3rd party payment gateway.
  • You agree with SSLCommerz when completing payment using the SSLCommerz payment gateway.
  • Purple Wave K-pop merch store is licensed as PURPLE WAVE (Trade Licence No 241313). Any legal issue and dispute will be dealt with under the law of the Peoples Republic of Bangladesh.
  • We collect information that you provide when you place an order, register with us, send us an e-mail or call us. This information may include the following: Your name, Your mailing address, Your e-mail address, Your phone number. It may also include information you submit about other people; for example, the name and address (e-mail and postal) of the recipient. We only use the information to deliver your requested products or services. We do not share your information with third parties.
  • We use technology that allows us to identify what type of browser you are using, the web site from which you enter to purplewaveofficial.com and the pages you view as you tour our site. This technology helps us compile aggregated statistics about our online guests and their use of Purple Wave, which allows us to make improvements in design and content to better serve you. We use industry-standard Google Analytics for web traffic tracking.
  • Purplewaveofficial.com uses cookies to provide features like shopping carts and to determine when customers have previously visited our site. A cookie is a small file that can be stored on your computer’s hard drive. You may choose not to save cookies by modifying your browser settings, but the online shopping process may not work in that case.
  • You can modify or delete your personal information anytime. Simply go to the Your Account link located at the top of the purplewaveofficial.com homepage.
  • Purple Wave is responsible if our customers got the wrong products or damaged products in their delivery period. In cases of these issues we suggest our every single customer contact us directly by calling, massaging or mailing. we will take good care on your single issues.
  • Terms and Condition and Purple Wave’s policy is subject to change without prior notice.
  • Please contact us if you have any questions or concerns about any of our policies.