Terms & Conditions

Welcome to Purple Wave! By using our website (www.purplewaveofficial.com) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before accessing or using our services.

1. 

Acceptance of Terms

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms, including all additional policies referenced herein. These Terms apply to all users of the site.

2. 

Eligibility

To use our services, you must be at least 18 years old or using the site under the supervision of a parent or legal guardian.

3. 

Product Information & Availability

• We strive to provide accurate product descriptions and images. However, actual colors or styles may vary slightly due to photography and screen settings.

• All products are subject to availability. We reserve the right to discontinue or modify items without prior notice.

4. 

Pricing & Payment

• All prices are listed in Bangladeshi Taka (BDT) and include VAT where applicable.

• We accept various payment methods (bKash, Nagad, Rocket, COD, and cards).

• Purple Wave reserves the right to modify prices at any time without notice.

5. 

Order Acceptance & Cancellation

• Once an order is placed, you will receive a confirmation email.

• We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraud.

• You may cancel an order within 2 hours of placing it.

6. 

Shipping & Delivery

• Delivery timelines are estimates and may vary due to third-party logistics or external factors.

• Purple Wave is not liable for delays caused by courier services or customs processes.

7. 

Returns & Refunds

Returns are accepted only under specific conditions. Please refer to our Return Policy page for details on eligible returns, non-returnable items, and refund procedures.

8. 

User Accounts

• Users are responsible for maintaining the confidentiality of their account credentials.

• Purple Wave is not responsible for any unauthorized access or activity under your account.

9. 

Intellectual Property

All content on this website (logos, images, product descriptions, graphics, etc.) is the property of Purple Wave and protected under intellectual property laws. You may not copy, reproduce, or distribute any content without permission.

10. 

Limitation of Liability

Purple Wave shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of or inability to use the site or services.

11. 

Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to our data collection and use practices.

12. 

Changes to Terms

Purple Wave reserves the right to update or modify these Terms at any time. Continued use of our services following changes constitutes acceptance of the updated Terms.

13. 

Governing Law

These Terms & Conditions are governed by the laws of Bangladesh.

 Contact Us

If you have any questions about these Terms, feel free to contact our support team:

 support@purplewaveofficial.com

 +8801770043410