Contact & Support
Contact & Support – We’re Here for You!
At Purple Wave, we’re committed to offering the best shopping experience possible. Whether you have a question about your order, need product details, or require help with returns — our team is always happy to assist you!
Customer Support Hours
Sunday to Thursday: 11:00 AM – 9:00 PM
Thursday & Public Holidays: Closed
(Online support available during off-hours via email)
Contact Information
Email Support:
support@purplewaveofficial.com
Call or WhatsApp:
+8801700774310
Visit Our Outlet:
3rd Floor, Shop No: 101, 303
The Bailey Fiesta Shopping Mall,
New Bailey Road, Dhaka-1217, Bangladesh
Order, Delivery & Returns
For help with:
Order status
Shipping updates
Return or refund requests
Payment or transaction issues
Visit our Return Policy page or contact our support team.
Need Quick Help?
Browse our FAQ Section for answers to common questions about:
Product authenticity
Pre-orders
Delivery timelines
Return conditions
Business & Collaboration Inquiries
Are you a brand, influencer, or content creator?
We’d love to work with you!
Email us at: collab@purplewaveofficial.com
Purple Wave - Satisfying your korean wave crave.
© 2019 PURPLE WAVE — Your trusted source for authentic K-pop merchandise, Korean cosmetics, and trendy fashion accessories. Based in Dhaka, Bangladesh, we deliver nationwide with love. Shop online 24/7 at www.purplewaveofficial.com and visit our outlet at The Bailey Fiesta Mall, New Bailey Road. Stay connected for weekly drops and exclusive preorders!
